Storm Darragh Compensation

In line with the Energy Regulator, Ofgem’s Guaranteed Standards covering exceptional events, customers impacted by Storm Darragh may be eligible to receive compensation. If you are eligible, our customer service team will contact you. There is no need to contact us, we will be in touch if you are eligible.

We have started the compensation and payments process today (13 December) so please look out for a text or letter to your property.

We would like to thank our customers for their patience and bearing with us during these very challenging circumstances.