Severe Weather Update

Our teams are working hard, getting ready for Storm Eowyn. We are mobilising hundreds of engineers, vehicles, generators and equipment to where they’re likely to be needed most.

We continuously invest in our networks to improve resilience during extreme weather to help reduce the chance of power loss. We always respond to issues as quickly and safely as possible. However, in the event of travel disruption, it may be harder for our engineers to reach faults in the network.

It's a good idea to be prepared for a power cut, so:

• Have the national 105 emergency helpline on hand to report a power cut – it’s best to save this in the contacts on your mobile phone. 

• For up to date information about a power cut in your area, check online at www.spenergynetworks.co.uk/postcode

• Store a battery or wind-up torch – leave this somewhere you can access easily so you can use the torch to check on the fuse box and make your way around the house safely. 

• Beware of fallen power lines – power lines may have fallen, so beware of this when venturing out of your home. Always treat them as live and report them right away by calling 105. 

• Keep your mobile charged – having your mobile phone charged means you can give us a call on the national 105 emergency helpline. It’s also worth having an analogue phone as this doesn’t run off the main electricity supply. 

• Keep the heat in – if your power does go out, your heating might not work so keep extra blankets nearby and close window shutters, blinds or curtains to help keep the heat in.  

Warm Spaces

We've been working to secure some warm spaces in the communities we serve that may be impacted by Storm Éowyn on Friday and Saturday.  

The services that these venues will offer on our behalf are:

1. A safe and warm environment during a power cut caused by Storm Éowyn

2. A place to get a hot drink and food (if available)

3. A place to use amenities and to charge devices/use wi-fi to keep in touch with us or receive updates

We've also provided a list of alternative warm spaces in communities across Scotland and Wales. Please use the links below for more information about opening times and the services provided.