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Outside property boundary

This section offers helpful information and advice relating to enquiries which are out with your property boundary.

To report a power cut or damage to electricity power lines or substations call the national Freephone number 105.

Please select a category:

Current category: Substations

My local substation looks damaged.

Enquiries for civil works at local substation i.e. weeds, fly tipping, overgrown trees, graffiti.

Current category: Trees

What do I do if trees are touching or have damaged the overhead power cables?

What do I do if there are trees close to the power lines on, or close to my property?

Current category: Overhead Lines

The overhead power cables out with my land look damaged.

Current category: Electricity Poles

The electricity poles outwith my land look damaged (decayed, leaning over or snapped cables).

Current category: Street Lighting

My street lights aren't working.

Current category: Digging and Streetworks

The excavation barriers or signage has fallen down on an area SP Energy Networks are working on.

How long will it take to complete the ground repairs?

Current category: Other

If your enquiry is not listed above, please click here to contact us: online form or by email or phone us on 0330 10 10 444.

Current category: GS6 Request Form

GS6 – if you are planning to work near overhead lines where there is a risk of contact with the wires, GS6 clearance is required in order to describe the steps you should take to prevent contact with them.

If you have an issue on your land, you can get help by visiting our 'On your land' pages. Please see the link below for further information:

On your land

If you have an issue inside your property, you can get help by visiting 'At your property' using the link below:

At your property
 

Hi! I'm the SP Energy Networks System Agent, can I help you?