My local substation looks damaged.

If a substation we are responsible for needs to be repaired (broken gate, fence, locks, etc), we will arrange for one of our specialists to attend and carry out the repairs required. Please contact us using the form below, or you can call or email us.

If you are concerned that someone can access our substation and need us to attend as an emergency, please call 105 to notify us.

ONLINE FORM

Central & Southern Scotland

Telephone: 0330 10 10 444

Opening Hours: Mon - Fri 08:30 - 16:30

Merseyside, Cheshire, North Wales & North Shropshire

Telephone: 0330 10 10 444

Opening Hours: Mon - Fri 08:30 - 16:30

^{*Calls to 03 numbers cost no more than a national rate call to an 01 or 02 number and must count towards any inclusive minutes in the same way as 01 and 02 calls. These rules apply to calls from any type of line including mobile, BT, other fixed line or payphone}

GO BACK

If you have an issue on your land, you can get help by visiting our 'On your land' pages. Please see the link below for further information:

On your land

If you have an issue inside your property, you can get help by visiting 'At your property' using the link below:

At your property