Getting Connected

Customer Process: New Connection

This page features animated content. View a text only version of the New Connection Process.

Stage 1/8:

Make Your Enquiry

You make an enquiry about a new connection via

telephone,

email

or

online form.

Stage 2/8:

Submit Your Application

You can apply online

here

or download

a form

and send it to us.

Stage 3/8:

You Receive a Quote

We design your installation and send you a quote.

Stage 4/8:

Make Your Payment

You accept the quote and arrange payment.

Stage 5/8:

Choose Your Meter Supplier

You choose an electricity supplier and give the MPAN details we provide. They will need this to fit your meter.

Stage 6/8:

Agree Your Installation Date

We sort out any third party permission and arrange a date for the work to begin (usually around 6 weeks).

Stage 7/8:

We Complete Your Installation

We install your new connection point.

Stage 8/8:

Your Supplier Installs Your Meter

Your supplier installs your meter and energises your supply.

Not sure what connection type you require? We can guide you through the process.

Find out more about SP Energy Networks Connections with our selection of information e-leaflets and videos.

Do you need to move your electricity meter? Find out how SP Energy Networks can help you.

We are here to support you. Click here to find out how to contact us.

Hi! I'm the SP Energy Networks System Agent, can I help you?