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Audio Transcripts: Disconnecting from the Network

The text below is the transcript from the Disconnecting your Supply from the Network video.

If you no longer require an electricity supply to a property and you need it to be disconnected from our electricity network, we are here to help. If you're looking for an estimate cost before you decide on whether to proceed, an online cost calculator is available on our website. You will also find approximate time skills to bear in mind when developing your work programme. If you require a temporary supply after the disconnections, please contact us to discuss options. If you need more information at any points, our design teams are happy to help and will work with you to provide a cost-effective quote. When you're ready to go ahead you can download the application form from our website or call us and we'll send one to you.

When completing the application form, you will need to provide your meter point administration number or MPAN. This is a unique number associated with the property, and you will find this information on your electricity bill. Once you have completed the application form, send it to us at gettingconnected@scottishpower.com.

We will then provide you with a formal quotation, including an itemised breakdown of the work. Your quotation will be valid for three calendar months. We will notify your supplier on your behalf, giving statutory notice to allow removal of the meter prior to our work commencing. Once we have agreed a date for the work to be carried out, we'd ask you to ensure that the site is free of obstacles that could cause delay. We will also need you or a nominated contact to be available on the day, to ensure we have access to our equipment inside the property.

For inquiries in central and southern Scotland, call us on 0845 270 0785, and in Cheshire, Merseyside, North Wales, and North shorter contact us on 0845 270 0783.

 

Hi! I'm the SP Energy Networks System Agent, can I help you?