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Audio transcript: Priority Services Register accessibility

The text below is the transcript from the Priority Services Register accessibility video.

I'm blind and accessibility is crucial for me when it comes to support services. SP Energy Networks free Priority Services register goes the extra mile to ensure everyone can access vital information. Firstly, they offer large print information upon request which can also be shared on a matte yellow background for enhanced readability. Braille is also available upon request too. Translation services are available 24/7 through language line and information is also provided in Welsh. For those who use text relay services, SP energy networks has you covered making it accessible when you sign up for the register. For an extra layer of security you can agree on a password for appointments so you can be reassured all your information is secure. Signing up is easy and can be done in a few different ways. By calling 0330 1010 167, by visiting www.spenergynetworks.co.uk/psr, or emailing customercare@spenergynetworks.com or simply texting PSR to 61999.

 

Hi! I'm the SP Energy Networks System Agent, can I help you?