The text below is the transcript from the Priority Services Register video.
We understand that life can have its challenges for many of our customers. We know it's a worry when the power we all rely on suddenly stops, especially if you use electricity for medical equipment or have other special needs. Sometimes extra help with the little things in life can make a huge difference. At SP Energy Networks we work hard to keep the lights on 24 hours a day, every day of the year by transmitting, distributing, and connecting electricity to and from 3.5 million homes and businesses. As well as keeping the power flowing, we try hard to give our customers the best support we can. Our Priority Services Register means that if the power does stop we can get extra help to customers who really need it. It might not get the power up and running any faster but we'll be right there to keep them up to date with what's happening. We have also joined forces with a number of independent organisations to bring a little extra help into the lives of vulnerable customers. It's not just energy related help, we work with independent qualified checked organisations which offer a whole range of useful services. And it's help it's available right across our network, no matter where you live. Getting that little extra help is easy, it just takes a quick phone call. Our specially trained advisors can chat through the options and match you with a local organisation. We'll carry out a referral to get things moving. We do the hard work so life can be that little bit easier for our customers. For further information simply get in contact with us by phone or by email and see how SP Energy Networks can help make your life just that little bit easier.