Welcome to SP Energy Networks

2024-25 Annual Vulnerability Report

Read about our Customer Commitments and how we are supporting vulnerable customers in the best possible way.

Visit our new support centre to find all our contact information including phone numbers and email addresses, useful documents and information, and assistance for vulnerable customers.

You can also use the following online forms

You can still reach us on our existing numbers:

Central & Southern Scotland:

0800 092 9290

Merseyside, Cheshire, North Wales and North Shropshire:

0800 001 5400

Got a question? Take a look at our frequently asked questions.

The latest news and press releases from SP Energy Networks.

View our current projects and find out how we are innovating the network.

Our video gallery features advice for vulnerable customers, power cuts and more.